Shipping Policy
At Claire & Colette, we strive to make your shopping experience as smooth and enjoyable as possible. Below you'll find everything you need to know about how your order is processed and delivered.
Order Processing & Dispatch
Once your order has been placed, our team requires 1–5 business days to carefully process and prepare it for shipment.
Most orders are processed within 1 business day during the workweek. Orders placed on Friday evenings or during the weekend may require slightly more processing time.
Once your order has been dispatched, delivery typically takes 7–14 business days, depending on your location.
Placing an Order
Shopping with Claire & Colette is quick and easy.
- Browse our collection and select your favorite item.
- Click "Add to Cart."
- Choose the correct size, color, and quantity.
- Proceed to Checkout.
- Enter your shipping information carefully.
- Review your order and click "Pay Now."
All payments are securely processed using SSL encryption to protect your personal information.
Accepted Payment Methods
We gladly accept:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
Shipping Costs
We're happy to offer FREE shipping on every order.
There are no hidden fees, minimum purchase requirements, or additional shipping charges.
Order Shipment & Delivery
To keep our prices fair while maintaining the quality you expect, orders are carefully processed before being shipped to our customers.
Once your order has been dispatched, you'll receive a confirmation email containing your tracking information so you can follow your package every step of the way.
Please Note
During major sales events, holidays, or periods of exceptionally high demand, delivery times may occasionally take a little longer than usual.
We sincerely appreciate your patience and understanding while our team works hard to deliver every order as quickly as possible.
If you require your order urgently, please contact our Customer Care team at claireandcolette.customerservice@outlook.com before placing your order, and we'll do our very best to assist you.
Questions?
If you have any questions regarding your order or our shipping process, please don't hesitate to contact our Customer Care team at claireandcolette.customerservice@outlook.com.
We're always happy to help and look forward to assisting you.