Privacy Policy
Privacy Policy
Effective Date: July 2026
Brand: Claire & Colette
1. Introduction
Claire & Colette ('we', 'our', or 'us') values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.
2. Information We Collect
We may collect your name, billing and shipping address, email address, phone number, payment information (processed securely by our payment providers), and any information you provide when contacting Customer Care. We also automatically collect technical information such as your IP address, browser type, device information, cookies, and website usage data.
3. How We Use Your Information
We use your information to process orders, provide customer support, deliver products, prevent fraud, improve our website, personalize your shopping experience, communicate order updates, and—if you have opted in—send promotional emails.
4. Payment Processing
Payments are securely processed through trusted third-party providers including Shop Pay, PayPal, Apple Pay, Google Pay, Visa, Mastercard, American Express, and other supported payment methods. Claire & Colette never stores your complete payment card details.
5. Cookies
Our website uses cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and deliver relevant advertising. You can manage cookie preferences through your browser settings.
6. Third-Party Services
We work with trusted third-party providers such as Shopify, Google Analytics, Meta (Facebook & Instagram), Google Ads, payment processors, shipping carriers, email marketing providers, and fraud prevention services to operate our business.
7. Marketing
If you subscribe to our newsletter, we may occasionally send you exclusive offers, new arrivals, and boutique updates. You can unsubscribe at any time using the link included in every marketing email.
8. Data Retention
We retain personal information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, as well as object to or restrict certain processing activities. Residents of applicable jurisdictions may have rights under laws such as the GDPR or CCPA/CPRA.
10. Data Security
We use industry-standard administrative, technical, and physical safeguards, including SSL encryption, to help protect your personal information.
11. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page together with the updated effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or how your information is processed, please contact our Customer Care team at:
claireandcolette.customerservice@outlook.com